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Dunn Lumber Web Survey

We are determined to work with our vendor to add features and upgrades to aid ease of use for the new online system and to better serve our online customers. To that end we have begun collecting suggestions from our customers and have already begun a dialogue with the vendor for requested improvements. You can help. We have collected the suggestions we have so far into a survey so that our online customers can give us easy feed back on the features and upgrades they would like to see. Please rank each suggestion so we have a better idea of priority for our customers.
* Required          
 Your e-mail address: (If you want a personal response.)
 
 Make all text headers for product images a link the same as the image.
   Need this
   Neutral on this
   Don’t need this
 
 Offer an option of text only for product index and detail pages to view without product images.
   Need this
   Neutral on this
   Don’t need this
 
 Upgrade search system to allow “search within results” as an option.
   Need this
   Neutral on this
   Don’t need this
 
 Change shopping cart to allow a “Save as Job” or “Save as Quote” for a quote prior to submitting to Dunn for action.
   Need this
   Neutral on this
   Don’t need this
 
 Allow any quote to be cloned (copied) prior to processing by Dunn.
   Need this
   Neutral on this
   Don’t need this
 
 Allow user to set default store for Will Call.
   Need this
   Neutral on this
   Don’t need this
 
 Allow user to set store for Will Call for each order, which may differ from invoice area.
   Need this
   Neutral on this
   Don’t need this
 
 Allow users to “hide” quotes and invoices. This data cannot be deleted, but the output display might be suppressed for documents the user no longer cares to see.
   Need this
   Neutral on this
   Don’t need this
 
 List retail and discount price in quote/cart.
   Need this
   Neutral on this
   Don’t need this
 
 Allow credit card orders.
   Need this
   Neutral on this
   Don’t need this
 
 Allow line by line invoice marking as to tax status.
   Need this
   Neutral on this
   Don’t need this
 
 Increase help file to show screens and details on functions and step by step process.
   Need this
   Neutral on this
   Don’t need this
 
 Make a “Contractor” Product index that will list the main bread-and-butter items for easy drill down to bypass the search system.
   Need this
   Neutral on this
   Don’t need this
 
 Change tab "Home" to "Contractor Home" for contractor-specific information and services.
   Need this
   Neutral on this
   Don’t need this
 
 More explanation and warnings for the various systems at critical decision junctures.
   Need this
   Neutral on this
   Don’t need this
 
 Alert user to the expected time between submitting a quote or invoice and response from Dunn Lumber.
   Need this
   Neutral on this
   Don’t need this
 
 Allow user to add contacts and customer addresses.
   Need this
   Neutral on this
   Don’t need this
 
 Do you have any suggestions for upgrades or improvements not listed above?
 
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